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Posting Jobs via SEEK

Job posting refers to the process of advertising job vacancies or openings within an organisation to attract potential candidates. It typically involves creating detailed job descriptions and posting them on various platforms such as company websites, job boards, etc. The goal of job posting is to reach a wide audience of qualified candidates and encourage them to apply for the available positions.

SEEK is an online job board and employment marketplace where employers can post job listings and individuals can search and apply for jobs.

This feature provides access to SEEK across all eight markets in which SEEK operates. Customers in ANZ, Hong Kong, Singapore, Philippines, Indonesia, Malaysia, and Thailand will enjoy a new APAC experience.

This includes seamless access to all available ad types in each region, with pricing displayed in local currency. You can advertise clear role information using the salary type and currency relevant to your hiring market.

Additionally, you can reach more relevant candidates by using suburb-level locations and country-specific job categories tailored to your market.

Recommend Reading: How to enable SEEK from Marketplace, click here: Marketplace Configuration - SEEK

To post a job on SEEK, follow these steps:

Optional Reading: How to Create a Job, click here: Create a Job.

  • While creating a Job, you will find an option to Publish to Job Boards at the end of the create job page.
  • Once you enable the toggle button, it will redirect you to the Job Boards page where you can select SEEK to post a job.
  • Similarly, once a job is created it will appear on the Job Landing page, under the Publish column, clicking it will redirect you to the Job Boards page.

Job Landing Page - Job Created - Publish - SEEK

  • Similarly, upon clicking View Job from the three-dot button, you will be directed to the Job Summary page. From there, navigate to Manage Job Posting and select SEEK to post a job. 

Job Posting - SEEK

  • Upon clicking on Post Job, you will be redirected to the Job Ad Detail page.
  • Fill in all the mandatory fields.

Fields in the Seek Form are as follows:

This article outlines the required and optional fields when posting a job advertisement to SEEK via the system.

Organisation

Select the organisation the job will be published from. 

  • Example: Ad Posting Test Account 263 (MY)

You have the option to publish Job Ads based on the selected Organisation (Hirer ID); in cases where multiple Hirer IDs are available, multiple Organisations will be displayed.

Account Select the account the job is being posted from
  • Example: Georgina Ganson
  • Recommended account will auto-suggest where applicable

Apply Type

We have two apply type options — Native Apply and Link Out. The Apply Type is fetched from SEEK’s API based on your job configuration. This is a mandatory field. As long as we have your correct:

  • SEEK ID
  • SEEK Secret Key the apply method will connect through correctly.

Two apply type options:

  • Native Apply lets candidates apply directly on SEEK.
  • Link Out redirects to external application form.  Application Form mandatory. 

Native Apply Options

Screening Questions are optional in Native Apply. You can use Native Apply in two ways:

·       Native Apply (Without Screening (Knockout) Questions)

    • If no Screening Questions are enabled, the Application Form is optional.
    • You publish the job on SEEK, and candidates apply directly.
    • All applicants are automatically mapped to the Applied stage.

·        Native Apply (With Screening (Knockout) Questions Enabled)

If you enable Screening Questions using the checkbox:

    • The Application Form (default) becomes mandatory and is auto selected (you may choose another form if needed). To configure screening questions, go to Profile Picture>Administrator>Master Data>Job>Application Form>Configure>Knockout Questions.
    • After clicking Continue, you’ll be taken to the Screening Questions page.
    • Candidates applying for the job will see and answer these questions.
    • Based on their responses:
      1. Correct / Matching response → Candidate is mapped to the Applied stage.
      2. Incorrect / Non-matching response → Candidate is mapped to the Rejected stage (mapped to the reject stage type in your workflow).

Note: You must contact your SEEK Account Manager to enable or adjust these options if they are not displaying.

For Link Out applications, if screening (knockout) questions are configured, candidates who meet the expected criteria are created and mapped to the Applied stage of the job workflow. Candidates who do not meet the criteria are still created in the system (under the Candidate module) but are not mapped to the job. If screening questions are not configured, all candidates are mapped to the Applied stage (mapped to the Apply stage type) of the job workflow.”

Job Title

Job Title will auto populate from the Job.

  • Example: Team Leader – Registered Nurse
  • A recommended job title is suggested by the system.

Job Location

Job Location of the new Job.

  • Example: Victoria, Australia
  • A recommended job location  is suggested by the system.

Provide at least three initial characters of the job location and the Job Location list gets activated with State, Suburb, Area, and Country.  For example, for “Australia” – type “aus” to select the job locations available for “Australia”. 

SEEK has expanded its location hierarchy in key Asia-Pacific regions including the relevant currencies for the location selected. 

Category

Category and Subcategory are fetched from SEEK’s API and represent the job’s industry.

The available options depend on the selected Job Title and Location. If needed, click Choose Different Category, select a Category, and then choose from the available Subcategory options.

  • Example: Healthcare and Medical

Work Type

Work Types (Casual, Full Time, Part Time and Contract) are  fetched from SEEK and will auto-select only when it exactly matches SEEK’s format (e.g., FullTime ↔ FullTime). If the formats don’t match (e.g., FullTime vs Full-time), it will not be preselected.

  • Example: Contract
  • Recommended option is suggested.

Job Expiry

The Expiry Date on the SEEK form is automatically set by SEEK, typically 30 days from the posting date. It’s fetched from SEEK’s API. For Edit or Republish, the job expiry field is editable, allowing changes up to the maximum allowed limit (30 days).

Pay Type

Annual Salary, Hourly Rate, Monthly Salary, and Annual and Commission — fields are available and fetched directly from SEEK’s API. You can select as per your requirement.

  • Example: Annually
  • A recommended pay type is suggested by the system.

Salary Type/Range

Currency: The default currency value is automatically selected based on the chosen Job Location, which allows you to modify the value as needed.

Validation for Salary Range - Maximum Salary should be greater than Minimum Salary. This field will auto populate from the job if exists.

It is mandatory to include Salary details. This means candidates can search for salary, but it is not visible.

Hide Pay Information from Ad Option to hide salary details from the live SEEK advertisement

 

Pay Label

Pay Label is a short, custom text field that lets you display a brief salary or pay-related message to candidates — for example: Competitive salary + bonuses or $80K–$90K package depending on experience. Click on the checkbox to hide this by default it is enabled.

Use Job Description from Job Detail Page Option to auto-pull the job description from the job record.

 

Job Ad Description

The character limit for the Job Ad Description is limited to 15000 characters. Click on the check box to include from the Job if added. When copying and pasting content, be aware that extra HTML may exceed the character limit. To avoid this, first paste the content into a Word document, then copy it again before adding it here.

Video

Paste a valid URL to add a YouTube video link to your Seek job ad. 

Job Search Keywords

Free text field and is limited to 150 characters. Short summary displayed in SEEK search results.

Type of Advertisement

The available ad types are displayed based on your selected job location and automatically fetched from SEEK’s API. For example, in the Australia and New Zealand market, you may see options such as Basic, Branded Basic, Branded Advanced, and Premium. The range of SEEK ad products may vary by market and evolve over time as new ad types are introduced.

Seek Ad Type Comparison

Ad Type

Branding Option

Key Selling Points

Basic

No branding required – logo/cover not shown.

None. Standard job listing with basic exposure.

Branded / Branded Basic

Branding included: logo plus cover image appear.

Includes 3 text selling points in search results.

Branded Advanced

Branding applied plus higher-level features.

Same 3 selling points + better visibility & targeting.

Premium

Branding allowed; ad gets highest exposure & priority listing.

Maximum visibility, strong brand impression, priority reach.

Key Selling Points
  • Competitive compensation and benefits.
  • Opportunity for growth and skill development
  • Supportive team environment with meaningful work.
Internal Billing Reference Appears on SEEK invoices.
  • Used for:
    • Purchase order numbers.
    • Cost centre tracking.
  • Click on Continue.

SEEK Form - Continue

  • After clicking Continue (for Apply Type – Native Apply), if an application form is mapped, you’ll be directed to the Screening Questions tab for selection. These questions will appear when candidates apply directly on SEEK using Quick Apply.

If no application form exists, a message, ‘No application form found. Configure an application form before proceeding’ will appear.

    • The screening questions are sourced from the application form mapped to the job. If no questions are configured, a message — No screening questions found will appear.
    • Click Manage Screening Questions to navigate to the Master Data > Knockout Questions section of the application form to configure them.

You can add up to 15 knockout (screening) questions in the application form as this is the maximum limit.

      • Don’t forget to click Save after adding all the questions in the Application Form>Knockout Question page. Once saved, they will appear under this section.

Recommend Reading: How to configure an application form, click here: Configure Application Form.

Screening Section – Actions to perform:

  • Select all lets you choose all questions from the list.
  • Search bar lets you find specific questions using keywords.
  • Click on the check box placed in front of each question to select single/multiple screening questions which will appear at the top of the list.
  • Use six dot drag-and-drop icon to reorder questions as needed.
  • Each screening question displays its text with response options Yes and No. The correct answer appears highlighted in green, while the other remains in the default colour.

If any other apply type is selected for example linkout, the screening questions section hides or gets disabled.

  • Click on Continue.

 

Job Ad – Screening Questions

  • Review and Publish tab displays a complete summary of all entered details along with the selected screening questions. A dedicated Screening Questions section shows the total number of selected questions. Each question appears as a separate line item, with the desired response (e.g., Required: Yes or No) highlighted in green for clarity.

Preview & Publish - Options 

  • Preview: You can see how your ad appears in both desktop and mobile formats while you’re creating it and make changes to the content and layout to ensure you post a quality ad that engages relevant candidates. 

Preview - Desktop/Mobile

  • Review the job as necessary, then click Publish. This action will publish the job on SEEK.

Job Posted - SEEK

 When a candidate applies using Native Apply and submits responses to the screening questions, their application automatically appears in XR under Jobs>Job Listing>Job Summary>Action>Applications

Based on the desired responses you set in the application form, candidates who meet the criteria will proceed with the application and be mapped to the first stage of the job workflow (e.g., Applied), while those who do not will be automatically moved to the Rejected stage (mapped to a reject stage type in the job).

Recommended Reading: To view candidate details mapped under Job Action > Applications for this job posting, including how they responded to the desired screening questions from the application form — click here: Job Action. You can also view the application via Job Summary>List View> Three-dot placed in front of each candidate> View Application option.

  • Edit and Publish Job on Seek: This option becomes available after a job is published on SEEK. You can update all fields except Organisation Name, Account, Apply Type, and the Application Form. Once saved, the updated version is published live to SEEK.
    • To access this, go to Job>Manage Job Posting>Select the published job board> Edit and publish job on the top.
  • Expire Job: It is the end date for your job ad — after this date, candidates can no longer apply. Immediately removes the job from SEEK. Used when the role is filled, cancelled, or no longer required.
  • View Job on Seek: Opens your live job ad directly on the SEEK website.
    • Used to:
      • Confirm the ad is live.
      • Review formatting and content.
      • Validate salary visibility and job details.
  • Back to Job Listings: This will navigate you to the Job Listing/Landing page. 
    • Used to:
      • Manage candidates.
      • Update job status.
      • View job history and activity.

Job Posting –  Seek - Actions


 

FAQS

Posting & Visibility

Why is my job not appearing on SEEK yet?
Once published, SEEK ads can take up to 10–15 minutes to appear live. If it has been longer than this, check that the job has been successfully published and is not in draft or pending status.

How long does it take for a job to go live on SEEK after publishing?
Most jobs go live within 10–15 minutes of successful publishing.

Why does my job say “pending” on SEEK?
This usually means SEEK is still processing or validating the advertisement. If it remains pending for more than 30 minutes, contact support.

Why can I see my job in Xeople but not on SEEK?
This usually means the job has not yet been published, failed during publishing, or is still processing with SEEK.

Can I republish an expired SEEK job?
Yes. You can edit the job and republish it to SEEK at any time.


Apply Type & Candidate Applications

What is the difference between Native Apply and Link Out?
Native Apply allows candidates to apply directly within SEEK and flow straight into Xeople.
Link Out sends candidates to your external careers page or application form.

Why don’t I have both Native Apply and Link Out options?
These options are controlled by your SEEK account setup. You must contact your SEEK Account Manager to enable or change them.

Why are candidates not flowing into Xeople from SEEK?
This is usually caused by:

  • Incorrect SEEK ID or Secret Key

  • Apply Type misconfiguration

  • A SEEK connection error

Where do SEEK applicants appear in the system?
They will appear under the relevant job in Xeople within the Candidates section.

Why is the apply button on SEEK directing candidates to the wrong page?
This indicates a Link Out configuration issue and must be updated via your SEEK Account Manager.


SEEK Account & Connection Issues

What is a SEEK ID and Secret Key?
These are secure credentials used to connect your SEEK account to the system.

How do I get my SEEK ID and Secret Key?
You must request these directly from your SEEK Account Manager.

Why is my SEEK connection failing?
This is commonly due to incorrect credentials, expired access, or a SEEK-side outage.

Can you reconnect my SEEK integration?
We can assist with reapplying the details, but your SEEK Account Manager controls access.

Do I need to contact my SEEK Account Manager or can support do this?
Any changes to SEEK permissions, billing, or apply types must be handled by your SEEK Account Manager.


Job Editing & Updates

If I update my job in Xeople, does it update automatically on SEEK?
No. After making changes, you must republish the job for the updates to sync to SEEK.

Why are my changes not reflecting on SEEK?
This usually means the job has not been republished after editing.

Can I edit a live SEEK job without republishing?
No. All updates require republishing.

Why is the salary not showing on my SEEK advert?
This is usually because the “Hide Pay Information” option has been enabled.


Salary & Pay Details

Why is the salary hidden on SEEK?
This occurs when the “Hide Pay Information” setting is switched on.

Can I post a SEEK job without a salary?
Yes, but SEEK strongly recommends including salary information for better visibility and candidate engagement.

Why does SEEK require a salary range?
Salary ranges improve job visibility and compliance under SEEK’s advertising requirements.

What happens if I only enter a pay label?
The ad can still go live, but visibility may be reduced compared to ads with numeric salary ranges.


Expiring & Closing Jobs

What does “Expire Job” mean?
It immediately removes the job from SEEK so it is no longer visible to candidates.

Can I reopen a job after expiring it?
Yes. You can edit and republish the job.

Will expiring a job remove candidates?
No. All received candidates remain linked to the job in the system.

Why did my job expire automatically?
This occurs when the job reaches its expiry date that was set during posting.


Billing & Advertising

Who gets billed for SEEK ads?
Billing is handled directly by SEEK using your connected account.

Where do I enter the SEEK billing reference?
In the “Internal Billing Reference” field during job posting.

What is the Internal Billing Reference used for?
It appears on your SEEK invoice and is used for internal tracking, such as purchase orders or cost centres.

Why did I receive a SEEK invoice but don’t see an ad live?
This usually indicates the ad was created but failed at publishing or expired shortly after going live.


Categories & Classification

Why is SEEK forcing a different job category?
SEEK automatically suggests categories based on job title and content.

Can I override SEEK’s recommended category?
Yes, you can manually select a different category before publishing.

Why does the category affect where my job appears on SEEK?
Categories control where and how your job appears in SEEK search results.


Videos & Branding

Can I add a video to my SEEK job ad?
Yes, you can add a YouTube link to the video field.

Why is my YouTube video not appearing on SEEK?
This may occur if:

  • The link is invalid

  • The video is private

  • SEEK does not support the format

Can I add my logo to SEEK ads through Xeople?
Logos are managed via your SEEK company profile, not directly inside Xeople.


Errors & Troubleshooting

Why am I getting a SEEK posting error?
This is usually caused by missing mandatory fields, invalid credentials, or a SEEK validation issue.

What does “Invalid Apply Type” mean?
Your SEEK account does not support the selected apply method.

Why does my job fail at the publishing stage?
Common causes include:

  • Missing required job fields

  • Invalid salary format

  • Account connection issues

Why does SEEK reject my job description?
Rejections commonly occur due to:

  • Missing job content

  • Disallowed contact details

  • Non-compliant wording

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