In this release, we have introduced a new feature that enables you to send Bulk SMS to all selected contacts directly from the Contact Landing page.
Key Changes:
- In the Contacts Landing page, we have added a checkbox option against each Contact and select all option. Once you click on select all option it will select all the Contacts from that active page as per the pagination and records selected to show per page by you.
- You can now unselect all previously selected Contacts using the same select option. You can select multiple Contacts via checkboxes as per your requirement. The Send SMS option under the three-dot button is enabled when you select single or multiple contacts.
- Upon selecting a contact(s) and clicking on the Send SMS option, the standard SMS body, similar the functionality of the current system.
- Alternatively, you can send SMS messages directly from the Contacts Landing page by simply clicking on the SMS button next to the Phone number. This action will immediately open the Send SMS pop-up screen.
- You can now send SMS directly from the Contact Summary page for individual contacts, either specifically from the SMS section or by clicking on the three-dot icons labelled Send SMS or directly from the Clients This functionality is based on successful integration with the SMS partner in the Marketplace. If integration is not successful, the SMS button or option will appear in disabled mode.
- The new SMS section is positioned just after the Client section under the Contacts Summary It features an SMS archive displaying all sent and received messages, including details such as status, date, time, and profile picture, consistent with the application's format. You can send new SMS messages directly from this section by clicking on the New SMS option.
- Upon the initial use, clicking on the New SMS option will open the Send SMS pop-up screen. If users have previously exchanged SMS messages with contacts, all chats will be displayed on the right-side screen, along with the option to send a new SMS, like the functionality for candidates.
- The SMS pop-up screen maintains consistency with the current system, ensuring that all fields and validations for bulk SMS remain the same. Once an SMS is sent, it will be synced in the SMS Section Screen.
- Sent and received SMS messages will be synced in the Client Activity log, providing users with a comprehensive overview of all communication activities related to contacts.
