Client Notes

The Notes section on the Client Summary page provides a centralised space for recording important client-related information, facilitating organised collaboration and informed decision-making throughout the recruitment process.

Adding notes against a client from the client summary page offers several benefits: 

  • Enhances record-keeping and documentation.
  • It provides a centralised location for storing important information, observations, and feedback related to the client.
  • Notes can serve as a reference point for future interactions, helping to maintain consistency and continuity in client communication.
  • Documenting notes allows for better organisation and tracking of client-related activities, tasks, and milestones.
  • It facilitates collaboration among team members by sharing insights and updates about the client's status and progress.

To add a note from the Client Summary page, follow these steps:

  • Navigate to the main navigation header bar and click on Clients.
  • You will find a list of all clients. By clicking on a client, you will be redirected to the Client Summary page. Then, navigate to the Notes section and click on Add New Note.

Client Summary Page - Notes - Add New Note

  • Enter the details in the respective fields and click Save.

Note: This section displays all notes added against the client. These notes are also logged in the Activity tab. Clicking on a specific note in the Activity tab redirects you to that note for detailed viewing.

Note: The Notes section allows you to mention employees using the "@" symbol followed by an initial letter, like "@n". This displays a list of employees or invited users. When mentioned, employees receive a web notification, indicated by a red number next to the bell icon. Clicking the bell shows the notification with the employee's name, message path, date, time, and options to mark as read/unread or delete.

Note: Additionally, a speech-to-text editor lets you add notes by speaking, making it easier to quickly update and share information.

Add New Note - Save

Information: To learn more about how adding notes from the Client Summary page is connected with a Job listing, click here: Client VS Job Notes Log.

  • To edit or delete a note, click on either the Edit or Delete option displayed next to each note.

Note - Edit or Delete 

Note: Use the filtering options based on Date, Owner, Category, and Filters to easily and swiftly search through notes.

On the left-hand side, notes are organised by month. Click on the notes section. If the notes do not appear, click on the left panel and select the desired month to display the corresponding notes created during that month.

Notes - Filters